Speakers
Françoise Bleys
Poster session
Université de Sherbrooke in Canada has implemented an original programme to strengthen intercultural skills and drive organisational change. Substantial training, support and coaching are provided to a critical mass of influential staff who become change agents for a more interculturally aware and inclusive community. This poster highlights the success conditions – institutional, pedagogical and technological – of the programme, its outcomes and what we are doing to scale it up and sustain it.